Breakdown & Recovery
Breakdown support and vehicle recovery.
When a fleet vehicle develops a problem, SFS coordinates the response. Our objective is to find the quickest practical route to getting your vehicle operational again — whether that means mobile repair, workshop repair, recovery or temporary replacement transport.
How SFS handles breakdowns
One call to SFS
Contact SFS with the vehicle details and the problem. We take it from there.
Assessment
We assess the best response — mobile technician, workshop, recovery or replacement vehicle.
Coordination
SFS coordinates the response, managing suppliers and keeping you informed.
Back on the road
The vehicle is repaired or recovered, and your operation continues with minimal disruption.
Roadside breakdown support
Responsive support when fleet vehicles develop faults, with the aim of getting the vehicle moving again as quickly as possible.
Vehicle recovery
Recovery and transportation of vehicles when roadside repair isn't possible.
Replacement vehicle support
Access to replacement vehicles through our fleet partners to maintain operational continuity.
Workshop repair
Where roadside repair isn't possible, vehicles are brought to our workshop for diagnosis and repair.